Who we are
Our website address is: http://mahalhasan.com.
Privacy Policy
Effective Date: 2024
Mahal Hasan Deri A.Ş. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, contact us, or interact with our services. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We collect information to provide and improve our services, personalize user experiences, and maintain security.
a. Personal Information
When you interact with us, we may collect the following:
- Contact Information: Name, email address, phone number, and physical address.
- Payment Details: Billing information, though payment card details are processed securely by third-party payment processors.
- Account Information: Username, password, and other details associated with your account.
b. Non-Personal Information
We may collect non-identifiable data, including:
- IP address, browser type, and operating system.
- Website usage data, such as pages visited and time spent.
- Cookie data (see Section 7).
c. Sensitive Information
We will only collect sensitive information, such as identity verification details, with your explicit consent where required.
2. How We Use Your Information
We use collected data for the following purposes:
- To Provide Services: Process transactions, fulfill orders, and manage customer support.
- Personalization: Customize your experience based on preferences.
- Communication: Send updates, promotions, or important notices.
- Analytics: Monitor website performance and user behavior to improve services.
- Compliance: Meet legal obligations and enforce our terms of service.
3. How We Protect Your Information
We take data protection seriously and implement the following measures:
a. Data Encryption
- All sensitive information is encrypted during transmission (via HTTPS) and storage using industry-standard encryption protocols.
b. Secure Platforms
- Our website and servers are protected by firewalls, intrusion detection systems, and other advanced security technologies.
c. Access Control
- Personal data is only accessible to authorized personnel with a legitimate business need.
d. Regular Security Audits
- Routine assessments are conducted to identify and mitigate vulnerabilities.
e. Customer Control
- We provide tools for customers to manage, update, or delete their information.
4. Sharing and Disclosure of Information
We respect your privacy and do not sell your personal data. We may share information in the following circumstances:
a. Service Providers
- We work with trusted third-party vendors for payment processing, website hosting, email marketing, and analytics. These providers are bound by confidentiality agreements.
b. Legal Requirements
- We may disclose information if required by law, court orders, or governmental regulations.
c. Business Transfers
- In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to this Privacy Policy.
5. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to the personal information we hold about you.
- Correction: Update or correct inaccurate data.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Data Portability: Obtain a copy of your data in a structured format.
- Opt-Out: Withdraw consent for certain types of data processing, such as marketing communications.
To exercise these rights, contact us at info@mahalhasan.com
7. Cookies and Tracking Technologies
We use cookies and similar tools to enhance your experience.
a. Types of Cookies
- Essential Cookies: Required for website functionality.
- Performance Cookies: Track usage to improve performance.
- Marketing Cookies: Provide personalized advertisements.
b. Managing Cookies
You can manage your cookie preferences through browser settings.
8. Children’s Privacy
Our services are not directed to individuals under 13 years of age, and we do not knowingly collect personal information from children.
9. International Data Transfers
If you access our services outside of Turkey, your data may be transferred and processed in a country with different privacy laws. We ensure adequate safeguards for such transfers.
10. Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in laws, technologies, or business practices. The “Effective Date” at the top indicates the most recent revision.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@mahalhasan.com
- Phone: +90 212 546 01 50 +90 533 358 33 97
- Address: Kazlıçeşme, Beşkardeşler 4. Sk. NO:14/1, 34020 Zeytinburnu/İstanbul